Privacy Policy

Last Updated: January 1, 2024

1. Introduction

CimCunitri ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name and contact details (email address, phone number, postal address)
• Booking and reservation information
• Payment information (processed securely by third-party providers)
• Travel preferences and special requirements
• Communication records and correspondence

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referral source and exit pages
• Location data (if enabled)

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our tourism services
• Processing bookings and reservations
• Communicating with you about our services
• Sending marketing communications (with your consent)
• Responding to inquiries and customer support
• Complying with legal obligations
• Analyzing website usage and improving user experience

4. Information Sharing and Disclosure

We may share your personal information with:

• Service providers and business partners who assist in delivering our services
• Tourism operators, accommodation providers, and transport companies
• Payment processors and financial institutions
• Government agencies and regulatory bodies when required by law
• Professional advisors and auditors

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using SSL encryption
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection procedures
• Secure data storage and backup systems

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Our cookie policy includes:

• Necessary Cookies: Essential for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for personalized advertising

You can manage your cookie preferences through our cookie settings or your browser settings.

7. Your Rights

Under Australian privacy laws, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• File a complaint with the Australian Privacy Commissioner

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Specific retention periods vary based on the type of information and applicable legal requirements.

9. International Data Transfers

We may transfer your personal information to countries outside Australia for processing and storage. When we do so, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Australian Privacy Principles

This Privacy Policy complies with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). We are committed to handling your personal information in accordance with these principles and applicable privacy laws.